The admonition from a frustrated
president came amid the embarrassing start to sign-ups for the health care
insurance exchanges. The president is expected to address the cascade of
computer problems Monday during an event at the White House.
Administration officials say
more than 476,000 health insurance applications have been filed through federal
and state exchanges. The figures mark the most detailed measure yet of the
problem-plagued rollout of the insurance market place.
However, the officials continue
to refuse to say how many people have actually enrolled in the insurance
markets. And without enrollment figures, it's unclear whether the program is on
track to reach the 7 million people projected by the Congressional Budget
Office to gain coverage during the six-month sign-up period.
The first three weeks of
sign-ups have been marred by a cascade of computer problems, which the
administration says it is working around the clock to correct. The rough
rollout has been a black eye for Obama, who invested significant time and
political capital in getting the law passed during his first term.
The officials said technology
experts from inside and outside the government are being brought in to work on
the glitches, though they did not say how many workers were being added.
Officials did say staffing has
been increased at call centers by about 50 percent. As problems persist on the
federally run website, the administration is encouraging more people to sign up
for insurance over the phone.
The officials would not discuss
the health insurance rollout by name and were granted anonymity.
Despite the widespread problems,
the White House has yet to fully explain what went wrong with the online system
consumers were supposed to use to sign up for coverage.
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